ࡱ> k bjbj 8Ǘ\Ǘ\8ff...BBBB^LB|<xxx;;;;;;;$(>@B;Q.xV"xxx;6<x8.;x;69;&m:;L<0|<: A A8; A.;(xxxxxxx;;xxx|<xxxx Axxxxxxxxxf> : CNG HA X HI CH NGH(A VIT NAM c lp  T do - Hnh phc M KH:& & & & & & & & & & & & .. M H:& & & & & & & & & & & & .. Ngy:...& & & & & & & & & & & & .. HP NG CUNG CP V S DNG DCH V INTERNET Cn c B lut Dn s s 91/2015/QH13 ngy 24/11/2015; Cn c Lut Vin thng s 41/2009/QH12 ngy 23/11/2009; Cn c Lut Thng mi s 36/2005/QH11 ngy 14/6/2005; Cn c Lut Bo v quyn li ngi tiu dng s 59/2010/QH12 ngy 17/11/2010; Cn c Ngh nh s 25/2011/N-CP ngy 06/4/2011 ca Chnh ph v/v  Quy nh chi tit v hng dn thi hnh mt s iu ca Lut Vin thng v Ngh nh s 49/2017/N-CP ngy 24/4/2017 ca Chnh ph v/v  Sa i, b sung iu 15 ca Ngh nh s 25/2011/N-CP ngy 06 thng 4 nm 2011 ca Chnh ph qui nh chi tit v hng dn thi hnh mt s iu ca Lut vin thng v iu 30 ca Ngh nh s 174/2013/N-CP ngy 13 thng 11 nm 2013 ca Chnh Ph qui nh x pht vi phm hnh chnh trong l)nh vc bu chnh, vin thng, cng ngh thng tin v tn s v tuyn in ; Cn c Ngh nh s 81/2016/N-CP ngy 01/7/2016 ca Chnh ph v vic sa i, b sung mt s iu ca Ngh nh s 25/2011/N-CP ngy 06/4/2011 ca Chnh ph quy nh chi tit v hng dn thi hnh mt s iu ca Lut Vin thng; Cn c Ngh nh s 99/2011/N-CP ngy 27/10/2011 ca Chnh ph quy nh chi tit v hng dn thi hnh mt s iu ca Lut Bo v quyn li ngi tiu dng; Cn c cc vn bn php lut hin hnh c lin quan; Cn c vo nhu cu v kh nng ca cc Bn. Chng ti gm c cc Bn sau y: BN A:& & & & & & & ..& & & & & & & & & & & & & & & & & ..& & & & & & & & & & .. Ngi i din (nu l php nhn): & & & & & & & & & & & & .Chc v:& & & & & ..& & .. Ngy sinh: & & & & & & & & & & & & & & & & & & & & & & .& & & & & ..& & & & & & . Giy php s:& & & & & & & ... Ngy cp:& & & & ......................Ni cp:& & & & & ...& & . S CMND/CCCD/H chiu:& & & & & & & .Ngy cp:& & & & & Ni cp:& & & & & & .... Giy y quyn s (nu c):& & & & & & ........Ngy:& & & & & & ...Ca:& & ..& & & & & ... S ti khon:& & & & & & & & & & & ..Ti: Ngn hng& & & & & & & & & & & & ..& ....... M s thu:& & & & & & & & & & & & & & & & & & & & & & & & & & & ..& & & & & ..... a ch thng tr/Giao dch:& & & & & & & & & & & & & & & & & & & & & & & ..& & & . a ch gi giy bo cc:& & & & & & & & & & & & & & & & & & & & & & & & & .& & .. a ch xut ha n:& & & & & & & & & & & & & & & & & & & & & & & & & & & ............ in thoi: & & & & & & ..in thoi D:& & & & & Fax:& & & & & .Email:& & & & & ..& . BN B: & & & & & & & & & & & & & & & & & & & & & & & & & & & & & & & & & & & . Ngi i din: & & & & & & & & Chc v: & & & & & & & & & & .. (Theo Giy y quyn s & ngy & ca & & & & & & & & & & & & & & & & & & & & & & & & & & ) a ch: & & & & & & & & & & & & & & & & & & & & & & & & & & & & & & & & & . Giy php s: & & & & & & & & & . Ngy cp: & & & & . Ni cp: & & & & & & & & .. in thoi: & & & & & & . Fax: & & & & & Email: & & & & & & & & & S ti khon: & & & & & & & & & .. Ti: & & & & & & & & & & & & & & & & & & & M s thu: & & & & & & & & & & Website:& & & & & & & & & & & & & & & & & . Giy php kinh doanh dch v vin thng  c cp: Giy php cung cp dch v vin thng s 106/GP-BBCVT do B Thng tin v Truyn thng cp ngy 21/01/2009. Sau khi tha thun, hai Bn thng nht k kt Hp ng ny vi cc iu khon sau: IU 1: NI DUNG HP NG nh ngh)a: Dch v Internet bng rng l dch v truy nhp Internet c cung cp thng qua mng vin thng c nh mt t da trn cc cng ngh khc nhau c tc  ti xung t 256 kbit/s tr ln. Dch v truy nhp Internet xDSL l dch v truy nhp Internet bng rng da trn cc cng ngh xDSL, cho php truy nhp thng tin tc  cao trn ng thu bao DSL, phn phi bng tn ti xung c th ln hn bng tn ti ln. Dch v Internet cp quang FTTx l dch v truy nhp Internet bng rng da trn cc cng ngh FTTH/xPON, cho php truy nhp thng tin tc  cao trn ng thu bao quang, phn phi bng tn ti xung v bng tn ti ln ngang bng nhau. Dch v truy nhp Internet CMTS l dch v truy nhp Internet bng rng da trn cng ngh CMTS, cho php truy nhp thng tin tc  cao trn mng cp HFC, phn phi bng tn ti xung c th ln hn hoc bng bng tn ti ln. Dch v: Bn A yu cu, v Bn B ng cung cp dch v truy nhp Internet bng rng cho Bn A theo Phiu yu cu v/hoc Ph lc sa i, b sung Hp ng ny, c th: xDSL/FTTx: Tn truy nhp: & & & & & & & & & & & & & & & .Gi cc: & & & ....... a ch lp t: & & & & & & & & & & & & & & & & & & & & & & & & & & & & IU 2: GI CC DCH V V THANH TON Gi cc dch v: Gi cc dch v:& & & & & & & & & & & & & & & & & & & & & & & & & & . Gi cc nu trn do cc Bn tha thun in vo khi k kt Hp ng v ph hp theo quy nh ca php lut. Gi cc dch v ny c th c sa i, b sung vo tng thi im trn c s ph hp vi quy nh ca php lut v gi cc vin thng. Bn B c ngh)a v thng bo bng vn bn hoc qua tin nhn cho Bn A v gi cc dch v mi trc khi p dng 30 (ba mi) ngy. Trng hp Bn A khng ng vi gi cc mi th Bn A c quyn yu cu chm dt Hp ng theo iu 5.2 Hp ng ny, tr khi cc Bn c cam kt v/hoc tha thun khc trong Ph lc Hp ng Thanh ton: Trong khong thi gian t ngy 15 (mi lm) n ngy 25 (hai mi lm) hng thng, Bn B s gi giy bo cc s dng dch v ca thng trc lin k cho Bn A. Bn A c trch nhim thanh ton cc khon cc pht sinh trong thng cho Bn B trc ngy 30 (ba mi) ca thng lin k sau thng pht sinh cc hoc trong vng 05 (nm) ngy k t ngy Bn A nhn c giy bo cc ca Bn B (ty thi im no n sau). Nu n ngy 30 (ba mi) ca thng lin k sau thng pht sinh cc hoc sau 05 (nm) ngy k t ngy Bn A nhn c giy bo cc ca Bn B (ty thi im no n sau) m Bn A vn cha thanh ton cho Bn B th c mi ngy chm thanh ton, Bn A phi chu thm li sut n qu hn trn s tin chm tr. Li sut n qu hn c tnh bng 150% li sut c bn ca Ngn hng Nh nc Vit Nam cng b ti thi im chm thanh ton. IU 3: QUYN V NGH(A V CA BN A Quyn ca Bn A: c Bn B cung cp dch v ng theo quy nh ti iu 1 Hp ng ny v theo ng tiu chun cht lng v gi cc do c quan Nh nc c thm quyn quy nh v/hoc do Bn B cng b. Bn A c quyn n phng chm dt Hp ng v Bn B phi hon tr ph lp t ban u v cc loi ph sau lp t nu Bn B cung cp dch v khng ng theo quy nh ti iu 1 Hp ng ny v khng ng tiu chun cht lng do c quan Nh nc c thm quyn quy nh v/hoc do Bn B cng b, nim yt ti cc im giao dch ca Bn B v trn website& Yu cu Bn B cung cp thng tin lin quan n vic s dng dch v v cc dch v gi tr gia tng i km (nu c). Yu cu Bn B chuyn quyn s dng dch v, chuyn a im cung cp dch v, b sung, thay i, hoc chm dt cung cp mt phn hoc ton b dch v. Yu cu Bn B tm ngng cung cp dch v ti a khng qu 03 (ba) thng k t ngy hai Bn hon thnh cc th tc tm ngng. Yu cu Bn B khi phc vic s dng dch v sau thi gian tm ngng. Khiu ni v gi cc, cht lng dch v. c hon tr gi cc nu do li ca Bn B gy ra. Yu cu Bn B bo m b mt cc thng tin lin quan n Bn A c ghi trong Hp ng. Ngh)a v ca Bn A: T bo mt tn truy nhp (username) v mt khu truy nhp (password) ca mnh. Nu  l tn truy nhp v/hoc mt khu th Bn A vn phi thanh ton mi cc ph (pht sinh) cho Bn B. T m nhim hoc thu cc t chc, c nhn khc thit k, lp t thit b u cui thu bao, mng ni b trong phm vi a im ca mnh n im kt cui ca mng vin thng cng cng nh c nu ti iu 6.6    ( b d B BF@ ,<Tblnﱤ|tmcmt|tmtm|tmm_mh] h!zah] ha. h!zah] h!zah] 5 h] 5h!zah] 56B*ph33h!zah] 5B*ph33h!zah] 6hPah] 6B*phhPah] 5B*CJ ph(hPah] 5B*CJaJmH*phsH*hPah] B*CJaJphhPah] B*ph hPah] 5B*CJaJph!F  b d B L FBgd]  & Fe^e`gd] $ #'a$gd] #'gd] $ #'a$gd] B,HTD0 nF"V, & Fgd] gd] %gd]  & Fe^e`gd]  (*,  &&''''(( (<((((--..L444488=$>2ADAPF[[[[jjkTl`lvlxl~mnptt6v8vĦᜏhPah] B*\phh!zah] \U h] 5h!zah] B*phfjhPaUmHnHuh!zah] 5 h] 6h] h] 6h#zh] h!zah] hPah] B*phhPah] >*B*ph8  b"@$ &^''<(>((()+- & Fn^n`gd]  & F h7^7`gd] #gd]  $ #gd]  & Fn^n`gd]  & F7^7`gd] gd] --.0L44489 ;<<N==&>$ & F n^n`a$gd] $ & F h7^7`a$gd] gd]  & F n^n`gd]  & F h$ &^`gd] &>?Q@STNU\VWX2YYZF[[[\~]b^$ & F n^n`a$gd] $ & F h7^7`a$gd] gd] $ & F ^`a$gd] di y. Vic thit k, lp t mng ni b phi tun th cc quy trnh, quy phm ca Nh nc v quy nh ca B Thng tin v Truyn thng v xy lp cng trnh mng vin thng v thit b vin thng. Qun l, s dng thit b ca mnh v dch v do Bn B cung cp theo ng quy nh ca php lut. Trng hp pht hin c s c v cht lng dch v th Bn A phi thng bo kp thi cho Bn B  phi hp x l. Khng c dng ng dy thu bao vo bt c mc ch no khc v c th gy mt an ton cho mng vin thng cng cng, nh dng ngun in ca ng dy in thoi  thp sng n& Khng c kinh doanh li dch v do Bn B cung cp di bt k hnh thc no. Phi hp vi Bn B trong vic lp t v cung cp dch v ti a im m Bn A ng k s dng dch v sau khi Hp ng c k kt. Thanh ton y  v ng thi hn mi khon cc ph pht sinh theo Hp ng ny cho n ngy chm dt Hp ng, k c trong thi gian ch gii quyt khiu ni. Chu s thanh tra, kim tra vic s dng dch v khi c yu cu ca Bn B v/hoc c quan Nh nc c thm quyn. Cung cp u , chnh xc cc thng tin lin quan n Bn A c ghi trong Hp ng. Bi thng thit hi trc tip do li ca mnh gy ra cho Bn B trong qu trnh thc hin Hp ng. Chu trch nhim trc php lut v thng tin truyn, a trn mng vin thng ca Bn B. Chu trch nhim v tnh hp php ca a im lp t v s dng dch v. IU 4: QUYN V NGH(A V CA BN B Quyn ca Bn B: Yu cu Bn A thanh ton y  v ng hn cc khon cc ph s dng dch v theo quy nh ti Hp ng ny. Kim tra nh k v/hoc t xut vic s dng dch v ca Bn A nhm m bo cht lng dch v v an ninh thng tin. Tm ngng cung cp mt phn v/hoc ton b dch v ca Hp ng ny nu xy ra mt trong cc trng hp sau y: Bn A khng thc hin y  cc ngh)a v c quy nh ti iu 3.2 Hp ng ny. Bn A t chuyn quyn s dng dch v, di di ng dy thu bao, thay i thit b u cui, mng ni b khng ph hp tiu chun ngnh do c quan Nh nc c thm quyn ban hnh, khng tun th cc quy nh v bo m an ninh thng tin v an ton mng li theo quy nh ca Bn B hoc c quan Nh nc c thm quyn. Bn A c hnh vi vi phm khc trong vic s dng dch v vin thng m hnh vi  c quy nh trong cc vn bn php lut c lin quan. Bn B t chc nng cp, tu b, sa cha mng li theo k hoch. Do nguyn nhn bt kh khng (bao gm nh thin tai, li lt, ma bo...) gy ra. Bn B phi thng bo cho Bn A trc 03 (ba) ngy lm vic tnh n ngy thc hin i vi cc trng hp quy nh ti mc a, b, c, d iu 4.1.3 ny. n phng chm dt Hp ng v khng phi hon tr cho Bn A ph lp t ban u v cc loi ph sau lp t c tr cho nhng phn dch v m Bn A  s dng trong cc trng hp sau : Sau 30 (ba mi) ngy k t ngy ht thi hn tm ngng theo quy nh ti iu 3.1.4 m Bn A khng lm th tc khi phc li dch v. Sau 60 (su mi) ngy k t ngy tm ngng cung cp dch v theo quy nh ti iu 4.1.3 (tr mc d v e) m Bn A vn khng tin hnh cc bin php khc phc. T chi cung cp dch v khi Bn A ng k mi dch v nu Bn A  b cc doanh nghip vin thng t chi cung cp dch v do cha hon thnh ngh)a v thanh ton cc i vi cc hp ng cung cp v s dng dch v vin thng khc. Ngh)a v ca Bn B: Cung cp dch v cho Bn A theo ng ni dung  tha thun trong Hp ng ny. Thng xuyn kim tra cht lng dch v nhm m bo cht lng dch v cung cp cho Bn A theo ng cht lng dch v m Bn B  cng b. Khng c yu cu Bn A thanh ton thm bt k khon tin no khc ngoi ph lp t dch v ban u trc khi dch v chnh thc c cung cp cho Bn A, tr trng hp cc Bn c tha thun khc. Phi hp vi Bn A trong vic lp t v cung cp dch v ti a im m Bn A ng k s dng dch v trong vng 30 (ba mi) ngy k t ngy hai Bn k kt Hp ng. Chu trch nhim u t, bo qun, sa cha thit b v phn mng trong phm vi t im kt cui v pha Bn B nh c nu ti iu 6.6 Hp ng ny. Khi phc dch v cho Bn A trong vng 08 (tm) gi i vi cc trng hp tm ngng cung cp dch v theo quy nh ti iu 3.1.4 v iu 4.1.3 sau khi Bn A  tin hnh cc bin php khc phc cn thit theo yu cu ca Bn B v/hoc c quan Nh nc c thm quyn, v/hoc Bn A  ngh khi phc s dng dch v, v/hoc Bn B  khc phc xong vic sa cha mng li, v/hoc s kin bt kh khng chm dt. Tip nhn v gii quyt kp thi cc khiu ni ca Bn A trong thi hn 05 (nm) ngy lm vic k t ngy nhn c khiu ni. m bo b mt thng tin ca Bn A v ch c chuyn giao thng tin mt ny cho Bn th ba khi c s ng ca Bn A, tr cc trng hp buc phi tit l theo quy nh ca php lut IU 5: CHM DT HP NG Hp ng ny chm dt trong cc trng hp sau: Hai Bn tha thun chm dt Hp ng. Bn A n phng chm dt Hp ng theo quy nh ti iu 3.1.1 Hp ng ny hoc sau khi Bn A  thng bo bng vn bn cho Bn B trc 30 (ba mi) ngy tnh n ngy chm dt Hp ng. Bn B n phng chm dt Hp ng theo quy nh ti iu 4.1.4 Hp ng ny. Theo yu cu ca c quan Nh nc c thm quyn. Do s kin bt kh khng. Cc trng hp khc do php lut quy nh. IU 6: IU KHON CHUNG Hp ng ny c hiu lc k t khi c y  ch k ca cc Bn trn Hp ng. Hai Bn cam kt thc hin ng cc iu khon trong Hp ng. Mi sa i, b sung Hp ng phi c lp thnh vn bn. Cc vn bn ny (nu c), v tt c cc Phiu yu cu, Bin bn nghim thu (theo mu nh km) v/hoc cc vn bn, ti liu khc c lin quan n Hp ng ny l mt phn khng tch ri ca Hp ng. Trong thi gian thc hin Hp ng, nu pht sinh tranh chp th hai Bn s cng nhau gii quyt bng thng lng trn tinh thn bnh ng, hp tc, i Bn cng c li. Thi gian ti a thc hin vic tha thun gia hai bn l 02 (hai) thng. Trng hp khng t c tha thun, th mt trong cc Bn u c quyn yu cu Ta n nhn dn cp c thm quyn gii quyt. Phn quyt ca Ta c gi tr thi hnh i vi cc Bn. n ph do Bn thua kin chu. Hp ng theo mu, iu kin giao dch v chung cung cp v s dng dch v vin thng; qui trnh giao kt hp ng theo mu, iu kin giao dch chung c nim yt cng khai ti cc im cung cp dch v vin thng. Tt c cc vn bn php lut hin hnh ca Nh nc Vit Nam c lin quan s c dn chiu  gii quyt tranh chp (nu c) trong Hp ng ny. V tr im kt cui ca mng vin thng cng cng l hp u cp cui cng lp t ti nh thu bao hoc l ranh gii l t thuc quyn s dng ca Bn A hoc do Bn A thu li ca Bn th ba. im kt cui mng vin thng cng cng phn nh ranh gii trch nhim v kinh t v k thut gia Bn B vi Bn A. Phm vi t im kt cui v pha Bn no th Bn  chu trch nhim. Mi thc mc xin lin h s tng i gii quyt thc mc khiu ni ngi tiu dng l 18007116. Hp ng ny c lm thnh 02 (hai) bn c gi tr php l nh nhau. Mi Bn gi 01 (mt) bn. I DIN BN AI DIN BN B  1 b^_ab"ccdpf~ghjjxlnXops$ & F h7^7`a$gd] $ & F ^`a$gd] $ & F n^n`a$gd] $n^na$gd] $ & F 8^`a$gd] st8vpvvwx6yyy$z&zXzzv & F ^`gd]  ^`gd] $ & F h#^#`a$gd] $ & F h#^#`a$gd]  #^#`gd] $ & F n^n`a$gd] 8vpv$zXzhhPah] h#bh] h#bh] 5CJaJh!zah] 5CJaJ h!zah] h!zah] 5 zz}Ădfh$$Ifa$gdPa $a$gd] $ & F ^`a$gd] $ & F 7^7`a$gd] $ & F ^`a$gd] gd] $7^7a$gd] _kd$$Ifl0l{$ t644 lalpytPa6&P 1h:pDN. 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